Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, complete your profile, post jobs, apply for positions, or contact us. This may include:
- Name and email address
- Professional information (resume, work history, certifications, skills)
- Company information (for employers)
- Trailhead profile URL for certification verification
- Communications you send to us or other users through our platform
We automatically collect certain information when you use our service, including your IP address, browser type, device information, and usage data such as pages visited and features used.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Connect job seekers with employers
- Verify Salesforce certifications through Trailhead
- Send you job alerts, notifications, and service-related communications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud or security issues
3. We Do Not Sell or Share Your Data for Marketing
We will never sell, rent, or share your personal information with third-party marketers or advertisers.
Your data is used solely to provide our job matching and hiring services. We do not monetize your information through advertising or by selling it to data brokers. Your trust is essential to us, and protecting your privacy is a core principle of how we operate.
4. Information Sharing
We share your information only in the following limited circumstances:
- With employers (for job seekers): When you apply for a job, your profile and application materials are shared with the hiring company.
- With job seekers (for employers): Your company profile and job postings are visible to job seekers on our platform.
- Service providers: We work with trusted third parties who help us operate our platform (e.g., hosting, email delivery, payment processing). These providers are contractually obligated to protect your data.
- Legal requirements: We may disclose information if required by law, court order, or government regulation.
- Business transfers: If CRM Talent Hub is acquired or merged, your information may be transferred as part of that transaction, with continued protection under this policy.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and monitoring
- Limited employee access to personal data on a need-to-know basis
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and update: You can access and update your profile information at any time through your account settings.
- Delete your account: You may request deletion of your account and associated data by contacting us.
- Opt out of emails: You can unsubscribe from job alerts and promotional emails using the link in any email we send.
- Data portability: You may request a copy of your personal data in a portable format.
To exercise any of these rights, please contact us.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use our platform
- Improve our services
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our service after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
CRM Talent Hub
Email: privacy@crmtalenthub.com